Most people will spend majority of their waking hours at work. At iPsychTec, our purpose is to make the world a better place by making those countless work hours more empowering and fulfilling. We do this by helping organisations to define and embed the right organisational culture, enhance team dynamics, and connect employees to roles they excel at and love, so work doesn’t feel like work.
We are driven by the belief that culture should be the hero and not the villain and that every organisation has the responsibility of developing its culture for the sustainable benefit of all its stakeholders, including, shareholders, customers, employees, suppliers and communities.
OUR MISSION
At iPsychTec, our mission is simple: combine the best elements of scientific and applied research to develop and deploy behavioural diagnostics and predictive analytics tools to help our clients drive desired organisational culture and achieve sustainable competitive advantage. To achieve our mission, we are committed to ongoing research and validation of all of our products and behavioural science methodologies, running revalidation studies every 3 years. The most recent being the revalidation of CultureScope in Q4 2021.
iPsychTec Core Values
We strive to act with integrity and openness demonstrated by showing respect for others, through honest communication and by meeting our commitments to others.
We believe that the best results are achieved through partnership and teamwork demonstrated by promoting shared commitment, mutual respect, cooperation and achievement.
We approach everything we do with a passion for learning, insight and innovation demonstrated by applying best in class behavioural science and analytics to the solutions that we deliver for our clients and continuing with ground-breaking research in conjunction with leading universities.
The Team
Bharat is the Executive Chairman of iPsychTec. Bharat trained as a Certified Accountant (FCCA) and is a companion of the Chartered Management Institute (CCMI). He is a passionate believer that organisational culture is key to driving organisational performance and to addressing the day-to-day challenge of balancing the upside opportunities and downside of risks.
His executive experience includes CEO of Kodak Consumer Imaging, EAMER and Vice President, Eastman Kodak and subsequently as Vice President of Singer, (owned by Koberg & Co) responsible for Europe, Africa, Middle East and Asia. In recent times, Bharat has chaired several boards under a wide range of ownership models including Private Equity. He has mentored over 75 senior executives and leaders across a range of large/blue chip clients.
Bharat has strong experience in FMCG, Consumer & Support Services, Financial Services, Professional Services, Manufacturing, Property and Public Sector organisations. He was the Deputy Chairman of the Audit Commission for seven years.
BHARAT SHAH
Executive Chairman
HANI NABEEL
Chief Behavioural Scientist
Michelle is an industrial/organisational psychologist with a decade of experience in leveraging behavioural science principles to tackle complex and strategic people-related challenges. With a diverse background spanning consulting, industry, and academia, Michelle has worked with numerous organisations across 4 continents.
Her contributions have been diverse, ranging from assisting leaders in high-stakes environments such as nuclear and air traffic control to define team dynamics that enhance performance and reduce risk. She has also supported financial services leaders, spearheading large-scale organisational development projects focused on elevating productivity management and cultivating more purpose-driven cultures. Additionally, Michelle played a key role in redefining leadership success models to enable culture change within a large FMCG global corporation.
Michelle maintains strong connections with academia and actively collaborates with the University of Valencia. Together, they strive to deepen our understanding of risk culture and team effectiveness using behaviour science and quantitative research methods. Her PhD research on these topics has been published in leading academic journals.
By combining her behaviour science expertise with practical applications, Michelle continues to strive to empower leaders and organisations worldwide, helping them overcome their most pressing people challenges to foster long-term success.
MICHELLE RENECLE
Director of Behaviour Science & People Analytics
Adam Gottlich is a behavioural scientist with a decade of experience applying scientific insights into the financial services industry. Adam completed his Masters in Economic and Consumer Psychology in the Netherlands and has an in-depth understanding of behavioural economics and cognitive science.
Adam spent the majority of his career working for Standard Bank Group and was one of the youngest ever executives at 29 years old. In his former role as Executive Head of Behavioural Science for Standard Bank Group, Adam led a team of 10 applied behavioural scientists in order to generate commercial value for the Group across the African continent. Adam has deep experience in financial services having conducted numerous interventions to mitigate financial and non-financial risk, increase sales and customer retention, as well as improve employee and customer experience. Having run countless successful interventions within banking, insurance, investments, asset management, and marketing, Adam has a unique understanding of what drives and predicts behaviour by bridging the gap between academia and business. He has extensive insight into contact centres and the levers for influencing behaviour change across multiple contexts and geographies. Adam lectured applied behavioural science and behavioural economics for Henley Business School in South Africa and has taught hundreds of professional students about these disciplines and their applications across various sectors.
Adam is also a two-time award Overall Winner of the GAABS (Global Association of Applied Behavioural Science) Awards and has published two articles in the Behavioural Economics Guide about leveraging behavioural science to increase product take-up and reduce material risk to businesses.
Adam spent the majority of his career working for Standard Bank Group and was one of the youngest ever executives at 29 years old. In his former role as Executive Head of Behavioural Science for Standard Bank Group, Adam led a team of 10 applied behavioural scientists in order to generate commercial value for the Group across the African continent. Adam has deep experience in financial services having conducted numerous interventions to mitigate financial and non-financial risk, increase sales and customer retention, as well as improve employee and customer experience. Having run countless successful interventions within banking, insurance, investments, asset management, and marketing, Adam has a unique understanding of what drives and predicts behaviour by bridging the gap between academia and business. He has extensive insight into contact centres and the levers for influencing behaviour change across multiple contexts and geographies. Adam lectured applied behavioural science and behavioural economics for Henley Business School in South Africa and has taught hundreds of professional students about these disciplines and their applications across various sectors.
Adam is also a two-time award Overall Winner of the GAABS (Global Association of Applied Behavioural Science) Awards and has published two articles in the Behavioural Economics Guide about leveraging behavioural science to increase product take-up and reduce material risk to businesses.
ADAM GOTTLICH
Head of Behaviour Science and People Analytics
Joe holds a Theoretical Physics MPhys degree from the University of Sussex with First-Class Honours. During his studies he developed the problem-solving skills and mathematical competency required for studying quantum mechanics, electrodynamics, mathematical analysis, and more. In addition, he has some experience coding in Python. Joe has a keen focus on how to use data modelling and analytics to solve real world problems using different data science techniques to find a solution.
Joe first joined iPsychTec in 2020, working as an intern over the summer doing data modelling and product development. Joe then joined iPsychTec full-time in September 2021 after graduating from university. Joe has been focused on data science and product development and coming up with great product features to provide valuable actionable insights.
Joe played an instrumental role in building CultureScope's neural network and automated analytics enabling clients to run sophisticated analyses at the click of a button. He always places the user journey and simplification at the heart of what he builds. His attention to detail, strong analytical skills and ability to simplify complexity makes him iPsychTec's “go-to person for all technical support and training."
Joe first joined iPsychTec in 2020, working as an intern over the summer doing data modelling and product development. Joe then joined iPsychTec full-time in September 2021 after graduating from university. Joe has been focused on data science and product development and coming up with great product features to provide valuable actionable insights.
Joe played an instrumental role in building CultureScope's neural network and automated analytics enabling clients to run sophisticated analyses at the click of a button. He always places the user journey and simplification at the heart of what he builds. His attention to detail, strong analytical skills and ability to simplify complexity makes him iPsychTec's “go-to person for all technical support and training."
JOE NABEEL
Product Development Lead
Eugene’s career began as a research psychologist with the UK Ministry of Defence responsible for supporting Royal Air Force recruitment and selection covering aircrew and officer selection as well as non-officer selection. Progressing to Principal Psychologist with the UK MoD, he also supported Royal Navy and British Army pilot selection programmes, served as an exchange scientist with United States Air Force, and chaired NATO committees for pilot selection and computer-based assessment of military personnel.
Eugene’s career in the public sector continued with establishing the first occupational psychology unit for the London Fire Brigade developing talent management processes in support of firefighter recruitment and selection, officer development and career planning, senior officer selection and development as well as decision-making models for incident command training.
Eugene joined SHL as UK R&D director responsible for developing psychometric and assessment solutions for the UK and global markets, and held several leadership roles at SHL including P&L responsibility for UK and Ireland consultancy, global product management, global product development and development of SHL’s analytics products and services.
Following the acquisition of SHL by the US technology and insights firm CEB, Eugene held the position of Chief Science & Analytics Officer responsible for developing analytics solutions for talent management. Projects included the talents that drive innovation effectiveness, the future of the retail bank, the talents that drive effective customer service, improving the success of high-potential programmes, how organisations can use analytics to drive more effective investment in graduate recruitment, how HR can play a more effective role in managing risk for organisations, addressing the challenges to global assessment programmes, as well as unpacking myths around gender differences in leadership potential and what the differences between the generations mean for effective talent management.
More recently, Eugene established his own consultancy to provide support to organisations in developing and improving talent management processes, and is an advisor to the CIPD on analytics as well as an advisor to several start-ups in the HR technology space. He continues to be a regular speaker at HR, analytics and talent assessment events.
As well as scientific articles, book chapters and books, Eugene has published articles in Talent Management, T+D Magazine, People Matters and the Harvard Business Review, and has featured in articles for The Times, Financial Times, Forbes and the Wall Street Journal.
Eugene has held leadership positions for professional bodies such as the Association of Test Publishers, the Association of Business Psychologists, The British Psychological Society, ISO and the International Test Commission. In 2014, Eugene was identified as one of the top 50 global influencers in HR Analytics in a LinkedIn poll.
EUGENE BURKE
Senior Advisor
Dave has a business (risk/lending) and HR background based in financial services where he was a key internal consultant involved with the research, design and delivery of a range of performance/competency based consultancy solutions for a range of businesses and brands in the NatWest/RBS Group.
In PSL, Kenexa and IBM, Dave has worked directly with a variety of different global and multi-national based organizations offering a range of senior learning and development programs, executive coaching, employee engagement, culture interventions and organizational development based solutions across a number of different sectors focusing on future proofing their businesses.
Dave’s real passion revolves around the vital role that HR can provide to organizations and has been supporting HR functions to become more commercially focused so that they can provide a transformational workforce experience to their employees. The diagnosis of workforce issues and challenges is a critical part of that process.
He is a regular presenter at conferences promoting the future of HR, the role of technology and the need for analytics to demonstrate tangible business value in the ever changing digital word of work.
He is regarded as a social media guru through @HRCurator, being referenced as being one of the Most Influential People on Twitter in a number of subject areas.
DAVE MILLNER
Senior Advisor
Dr. Roger Miles researches behavioural risks in organisations and designs effective reporting to regulators seeking to assess conduct, culture and reputation. He counsels Boards on how best to address and communicate about risk and uncertainty, using new tools to overcome the weak assumptions of conventional risk management. A founder and faculty co-lead at Conduct and Culture Academy (UK), he produces and delivers consistently top-rated work programmes to improve risk culture in private- and public-sector organisations worldwide. Each year his personal research typically includes depth-interviewing several hundred regulated senior practitioners (Board Directors, other attested Senior Managers and Conduct programme principals); and hosting workshops for 3000+ business leaders across more than 200 regulated firms. He has previously run risk communication programmes for major international brands, professional bodies, and two HM Government departments. He is a certified CultureScope associate consultant.
He is a Doctor of Risk (University of London) (specialist fields: psychology of risk perception; regulatory design); Honours Scholar of Oxford University; Certified University Lecturer; Member of the Society for Risk Analysis, and holds a Life Fellowship of the RSA (Royal Society of Arts). At King’s College London, his 2007-11 research study into banks’ corrupt risk reporting accurately predicted the creation, agenda and model framework of the new global ‘Conduct regulatory regime’, as launched two years later by the UK’s Financial Conduct Authority (2013) and adopted as a worldwide framework for financial sector risk control (2016-). His publications include the popular financial sector handbook Conduct Risk Management: a behavioural approach (Kogan Page, 2017); the Key Concepts Dictionaries in the global annual Behavioral Economics Guides (LSE, 2014-); specialist sections on behavioural risk in Mastering Operational Risk (FT) and Operational Risk: New Frontiers (Risk Books); and Conduct and Culture Briefing series for Reuters, the FT, Berkeley Research, and a various professional practitioner bodies. He produces and delivers learning modules on risk perception, culture and conduct for graduate schools, recently including Cambridge University and UK Defence Academy.
ROGER MILES
Associate
Stephanie is a Certified CultureScope practitioner and is experienced at driving “culture by design” through a deep understanding of behaviour analytics & insights to help organisations embody their values.
Stephanie empowers businesses to live up to Environmental, Social and Governance strategies. She combines her passion for well-being and the environment, with her experience in devising transformational business strategies to help companies and institutions transition into the new socio-environmental paradigm and drive the Triple Bottom Line.
Stephanie has a breadth of experience across Financial Services, Hospitality, Retail, Marketing and Communications, she has run an SME as well as departments in large financial institutions. She recently developed a multi-level ESG scoring methodology for a consortium of institutions specialised in international trade. During her financial services carrier, she managed the retail savings book of the 2nd largest savings bank in the UK. She was instrumental in establishing a strategic alliance of 14 commercial banks covering more than 40 countries around the world to facilitate trade between their clients, which led her to design innovative digital solutions.
With a multi-cultural heritage herself, she recruited and led the most diverse and international team at a leading UK bank. She has also experienced the tensions between company mission and leadership behaviours first-hand. Having used CultureScope in this scenario, she realised the power it brings to the corporate culture.
Stephanie complemented her master’s degree in Marketing from Kingston University, UK, with a degree in Sustainability Management from The Sustainability Management School, Switzerland, and executive education in HR Management and Analytics from The Wharton School, Pennsylvania.
Stephanie empowers businesses to live up to Environmental, Social and Governance strategies. She combines her passion for well-being and the environment, with her experience in devising transformational business strategies to help companies and institutions transition into the new socio-environmental paradigm and drive the Triple Bottom Line.
Stephanie has a breadth of experience across Financial Services, Hospitality, Retail, Marketing and Communications, she has run an SME as well as departments in large financial institutions. She recently developed a multi-level ESG scoring methodology for a consortium of institutions specialised in international trade. During her financial services carrier, she managed the retail savings book of the 2nd largest savings bank in the UK. She was instrumental in establishing a strategic alliance of 14 commercial banks covering more than 40 countries around the world to facilitate trade between their clients, which led her to design innovative digital solutions.
With a multi-cultural heritage herself, she recruited and led the most diverse and international team at a leading UK bank. She has also experienced the tensions between company mission and leadership behaviours first-hand. Having used CultureScope in this scenario, she realised the power it brings to the corporate culture.
Stephanie complemented her master’s degree in Marketing from Kingston University, UK, with a degree in Sustainability Management from The Sustainability Management School, Switzerland, and executive education in HR Management and Analytics from The Wharton School, Pennsylvania.
Associate
Rana is a certified iPsychTec (CultureScope, TeamScope & TalentScope) associate consultant that brings expertise in interpreting the generated insights for the purpose of targeted interventions, helping clients in the Middle East region align their staff behaviour and attitude with the organisation’s values and objectives. Using CultureScope to scientifically and empirically measure behaviour, Rana has provided decision makers with detailed and focused solutions to a variety of issues that have in turn transformed the culture within these organisations enabling them to attract and retain their ideal talent and achieve their key business objectives.
Rana’s experience comes from a career in broadcast journalism, government communications and public relations. Rana is the founding director of YARNU, the Art of Social Intelligence – YARNU specializes in Inter-Cultural Intelligence development for the Middle East. She is also a certified coach in inter-cultural intelligence.
Her first book “When in the Arab World: An Insider’s Guide to Living and Working with Arab Culture” was published in the UK in May 2016. She is regularly invited to speak on the subject of cross-cultural communications.
RANA NEJEM
Associate
Partners
iPsychTec’s Partners are hand-picked for their skills, experience, capability and capacity for delivering solutions to our clients’ business-critical needs. Whether you’re looking to accelerate large scale transformation projects, develop new competencies, or need assistance with governance, risk and regulatory solutions, you can depend on iPsychTec’s Partners to help you effectively achieve great results.
