We are driven by the belief that culture should be the hero and not the villain and that every organisation has the responsibility of developing its culture for the sustainable benefit of all its stakeholders, including, shareholders, customers, employees, suppliers and communities.
OUR MISSION
At iPsychTec, our mission is simple: combine the best elements of scientific and applied research to develop and deploy behavioural diagnostics and predictive analytics tools to help our clients drive desired organisational culture and achieve sustainable competitive advantage.
iPsychTec Core Values
We strive to act with integrity and openness demonstrated by showing respect for others, through honest communication and by meeting our commitments to others.
We believe that the best results are achieved through partnership and teamwork demonstrated by promoting shared commitment, mutual respect, cooperation and achievement.
We approach everything we do with a passion for learning, insight and innovation demonstrated by applying best in class behavioural science and analytics to the solutions that we deliver for our clients and continuing with ground-breaking research in conjunction with leading universities.
The Leadership Team
Bharat is the Executive Chairman of iPsychTec. Bharat trained as a Certified Accountant (FCCA) and is a companion of the Chartered Management Institute (CCMI). He is a passionate believer that organisational culture is key to driving organisational performance and to addressing the day-to-day challenge of balancing the upside opportunities and downside of risks.
His executive experience includes CEO of Kodak Consumer Imaging, EAMER and Vice President, Eastman Kodak and subsequently as Vice President of Singer, (owned by Koberg & Co) responsible for Europe, Africa, Middle East and Asia. In recent times, Bharat has chaired several boards under a wide range of ownership models including Private Equity. He has mentored over 75 senior executives and leaders across a range of large/blue chip clients.
Bharat has strong experience in FMCG, Consumer & Support Services, Financial Services, Professional Services, Manufacturing, Property and Public Sector organisations. He was the Deputy Chairman of the Audit Commission for seven years.
BHARAT SHAH
Executive Chairman
HANI NABEEL
Chief Behavioural Scientist
Eugene’s career began as a research psychologist with the UK Ministry of Defence responsible for supporting Royal Air Force recruitment and selection covering aircrew and officer selection as well as non-officer selection. Progressing to Principal Psychologist with the UK MoD, he also supported Royal Navy and British Army pilot selection programmes, served as an exchange scientist with United States Air Force, and chaired NATO committees for pilot selection and computer-based assessment of military personnel.
Eugene’s career in the public sector continued with establishing the first occupational psychology unit for the London Fire Brigade developing talent management processes in support of firefighter recruitment and selection, officer development and career planning, senior officer selection and development as well as decision-making models for incident command training.
Eugene joined SHL as UK R&D director responsible for developing psychometric and assessment solutions for the UK and global markets, and held several leadership roles at SHL including P&L responsibility for UK and Ireland consultancy, global product management, global product development and development of SHL’s analytics products and services.
Following the acquisition of SHL by the US technology and insights firm CEB, Eugene held the position of Chief Science & Analytics Officer responsible for developing analytics solutions for talent management. Projects included the talents that drive innovation effectiveness, the future of the retail bank, the talents that drive effective customer service, improving the success of high-potential programmes, how organisations can use analytics to drive more effective investment in graduate recruitment, how HR can play a more effective role in managing risk for organisations, addressing the challenges to global assessment programmes, as well as unpacking myths around gender differences in leadership potential and what the differences between the generations mean for effective talent management.
More recently, Eugene established his own consultancy to provide support to organisations in developing and improving talent management processes, and is an advisor to the CIPD on analytics as well as an advisor to several start-ups in the HR technology space. He continues to be a regular speaker at HR, analytics and talent assessment events.
As well as scientific articles, book chapters and books, Eugene has published articles in Talent Management, T+D Magazine, People Matters and the Harvard Business Review, and has featured in articles for The Times, Financial Times, Forbes and the Wall Street Journal.
Eugene has held leadership positions for professional bodies such as the Association of Test Publishers, the Association of Business Psychologists, The British Psychological Society, ISO and the International Test Commission. In 2014, Eugene was identified as one of the top 50 global influencers in HR Analytics in a LinkedIn poll.
E: eugene.burke@ipsychtec.com
EUGENE BURKE
Senior Advisor
Dave has a business (risk/lending) and HR background based in financial services where he was a key internal consultant involved with the research, design and delivery of a range of performance/competency based consultancy solutions for a range of businesses and brands in the NatWest/RBS Group.
In PSL, Kenexa and IBM, Dave has worked directly with a variety of different global and multi-national based organizations offering a range of senior learning and development programs, executive coaching, employee engagement, culture interventions and organizational development based solutions across a number of different sectors focusing on future proofing their businesses.
Dave’s real passion revolves around the vital role that HR can provide to organizations and has been supporting HR functions to become more commercially focused so that they can provide a transformational workforce experience to their employees. The diagnosis of workforce issues and challenges is a critical part of that process.
He is a regular presenter at conferences promoting the future of HR, the role of technology and the need for analytics to demonstrate tangible business value in the ever changing digital word of work.
He is regarded as a social media guru through @HRCurator, being referenced as being one of the Most Influential People on Twitter in a number of subject areas.
DAVE MILLNER
Senior Advisor
Ryan started his career as a Business Psychologist in 2012 after joining Sir Cary Cooper and his team of wellbeing and engagement experts at Robertson Cooper. During his five years there, Ryan supported a number of businesses to create cultures characterised by positive, psychologically healthy, and thriving employees. Since then, he has worked in several leadership roles, both in-house and agency side – most recently as the head of the consulting team at Karian & Box - now part of the Ipsos Group, before joining the team at IPsychTec.
His experience includes working with Director-level professionals to shape organisational cultures which are truly impactful for both the business and each individual employee; in recent years, Ryan has led employee experience and culture research for Tesco, John Lewis, National Grid, and the NHS.
Ryan is a regular speaker on the topic of employee experience and organisational culture, and in 2019 delivered a session at Amazon's Global Employee Experience Summit at their HQ in Seattle. Whether it be working on strategy, presenting to senior leadership teams, or delivering training and coaching to teams and individuals, Ryan demonstrates a real passion and unrelenting enthusiasm for supporting businesses to create more good days at work for their people on a sustained basis.
Culture and Behavioural Insights Manager
Mike Hogben is a chartered Nuclear Engineer who has been involved in the deployment and evaluation of behavioural change interventions for over 25 years, ranging from mass communications to small team training.
Beginning as an Engineering Officer in the British Army and finishing as a Royal Navy Nuclear Engineer on HM Submarines, his career in the Armed forces saw him serve operationally in a wide range of theatres, of note he led Psychological Operations deployments, delivering planned, culturally sensitive activities towards selected target audiences in order to achieve political and military objectives by enabling behaviour change and influencing attitudes.
Since leaving the military he has worked in a variety of high-profile corporate roles, including within EDF Energy as the corporate Head of Learning & Technology and Lockheed Martin Rotary & Mission Systems as Chief Nuclear Training Officer. He has also worked as a freelance Nuclear Consultant for both industry and the United Nations.
His main interest remains enabling behavioural change and measurement of its effect through targeted interventions across a broad spectrum of environments and target audiences. His experience includes a systematic approach to measuring and understanding the ultimate impact of interventions for driving behaviour change.
Culture and Behavioural Insights Manager
Adam’s career began in magazine publishing before moving into corporate communications. He held a number of senior communications roles in the Royal Bank of Scotland where he was responsible for groupwide employee communications.
As a consultant, he has worked with engineering and financial services organisations as well as NGOs on a range of issues from crisis communication and employer branding to improving the effectiveness of communications functions and organisational purpose.
Before joining iPsychTec, he spent a number of years with HSBC in global roles that focused on employee insights, campaigning, culture and organisational development.
Over his career he has built up significant experience in dealing with the human side of organisational change, especially in businesses going through periods of crisis, upheaval and transformation.
Employee insight and telling the story of what is going on has always been central to the work he has done. He is fascinated by what drives our behaviour and how we intervene to create more effective purposeful teams and organisations.
Culture and Behavioural Insights Manager
Stephanie is a Certified CultureScope practitioner and is experienced at driving “culture by design” through a deep understanding of behaviour analytics & insights to help organisations embody their values.
Stephanie empowers businesses to live up to Environmental, Social and Governance strategies. She combines her passion for well-being and the environment, with her experience in devising transformational business strategies to help companies and institutions transition into the new socio-environmental paradigm and drive the Triple Bottom Line.
Stephanie has a breadth of experience across Financial Services, Hospitality, Retail, Marketing and Communications, she has run an SME as well as departments in large financial institutions. She recently developed a multi-level ESG scoring methodology for a consortium of institutions specialised in international trade. During her financial services carrier, she managed the retail savings book of the 2nd largest savings bank in the UK. She was instrumental in establishing a strategic alliance of 14 commercial banks covering more than 40 countries around the world to facilitate trade between their clients, which led her to design innovative digital solutions.
With a multi-cultural heritage herself, she recruited and led the most diverse and international team at a leading UK bank. She has also experienced the tensions between company mission and leadership behaviours first-hand. Having used CultureScope in this scenario, she realised the power it brings to the corporate culture.
Stephanie complemented her master’s degree in Marketing from Kingston University, UK, with a degree in Sustainability Management from The Sustainability Management School, Switzerland, and executive education in HR Management and Analytics from The Wharton School, Pennsylvania.
Stephanie empowers businesses to live up to Environmental, Social and Governance strategies. She combines her passion for well-being and the environment, with her experience in devising transformational business strategies to help companies and institutions transition into the new socio-environmental paradigm and drive the Triple Bottom Line.
Stephanie has a breadth of experience across Financial Services, Hospitality, Retail, Marketing and Communications, she has run an SME as well as departments in large financial institutions. She recently developed a multi-level ESG scoring methodology for a consortium of institutions specialised in international trade. During her financial services carrier, she managed the retail savings book of the 2nd largest savings bank in the UK. She was instrumental in establishing a strategic alliance of 14 commercial banks covering more than 40 countries around the world to facilitate trade between their clients, which led her to design innovative digital solutions.
With a multi-cultural heritage herself, she recruited and led the most diverse and international team at a leading UK bank. She has also experienced the tensions between company mission and leadership behaviours first-hand. Having used CultureScope in this scenario, she realised the power it brings to the corporate culture.
Stephanie complemented her master’s degree in Marketing from Kingston University, UK, with a degree in Sustainability Management from The Sustainability Management School, Switzerland, and executive education in HR Management and Analytics from The Wharton School, Pennsylvania.
Culture and Behavioural Insights Manager
Rana is a certified iPsychTec (CultureScope, TeamScope & TalentScope) associate consultant that brings expertise in interpreting the generated insights for the purpose of targeted interventions, helping clients in the Middle East region align their staff behaviour and attitude with the organisation’s values and objectives. Using CultureScope to scientifically and empirically measure behaviour, Rana has provided decision makers with detailed and focused solutions to a variety of issues that have in turn transformed the culture within these organisations enabling them to attract and retain their ideal talent and achieve their key business objectives.
Rana’s experience comes from a career in broadcast journalism, government communications and public relations. Rana is the founding director of YARNU, the Art of Social Intelligence – YARNU specializes in Inter-Cultural Intelligence development for the Middle East. She is also a certified coach in inter-cultural intelligence.
Her first book “When in the Arab World: An Insider’s Guide to Living and Working with Arab Culture” was published in the UK in May 2016. She is regularly invited to speak on the subject of cross-cultural communications.
RANA NEJEM
Associate
Dr. Roger Miles researches behavioural risks in organisations and designs effective reporting to regulators seeking to assess conduct, culture and reputation. He counsels Boards on how best to address and communicate about risk and uncertainty, using new tools to overcome the weak assumptions of conventional risk management. A founder and faculty co-lead at Conduct and Culture Academy (UK), he produces and delivers consistently top-rated work programmes to improve risk culture in private- and public-sector organisations worldwide. Each year his personal research typically includes depth-interviewing several hundred regulated senior practitioners (Board Directors, other attested Senior Managers and Conduct programme principals); and hosting workshops for 3000+ business leaders across more than 200 regulated firms. He has previously run risk communication programmes for major international brands, professional bodies, and two HM Government departments. He is a certified CultureScope associate consultant.
He is a Doctor of Risk (University of London) (specialist fields: psychology of risk perception; regulatory design); Honours Scholar of Oxford University; Certified University Lecturer; Member of the Society for Risk Analysis, and holds a Life Fellowship of the RSA (Royal Society of Arts). At King’s College London, his 2007-11 research study into banks’ corrupt risk reporting accurately predicted the creation, agenda and model framework of the new global ‘Conduct regulatory regime’, as launched two years later by the UK’s Financial Conduct Authority (2013) and adopted as a worldwide framework for financial sector risk control (2016-). His publications include the popular financial sector handbook Conduct Risk Management: a behavioural approach (Kogan Page, 2017); the Key Concepts Dictionaries in the global annual Behavioral Economics Guides (LSE, 2014-); specialist sections on behavioural risk in Mastering Operational Risk (FT) and Operational Risk: New Frontiers (Risk Books); and Conduct and Culture Briefing series for Reuters, the FT, Berkeley Research, and a various professional practitioner bodies. He produces and delivers learning modules on risk perception, culture and conduct for graduate schools, recently including Cambridge University and UK Defence Academy.
ROGER MILES
Associate
Partners
iPsychTec’s Partners are hand-picked for their skills, experience, capability and capacity for delivering solutions to our clients’ business-critical needs. Whether you’re looking to accelerate large scale transformation projects, develop new competencies, or need assistance with governance, risk and regulatory solutions, you can depend on iPsychTec’s Partners to help you effectively achieve great results.
