Our recent Q2 session on “Cultivating a Culture of Recognition” run by Lloyds Banking Group served as an excellent platform for clients from various organisations to collaborate, share insights and learn from each other’s journeys in getting recognition right.
Aligning Recognition with Culture
An organisation’s culture is the lifeline of its operations, and recognition can be a powerful tool to reinforce or supress certain behaviours that drive an organisation’s desired culture. We had the privilege of learning about the significant strides various organisations have made in this area. As discussed in the session, it’s imperative to align both formal rewards and informal recognition with an organisation’s cultural values. We heard about a variety of creative ways companies are doing this from sharing stories of “culture champions”, to framing peer to peer recognition nominations in the desired cultural values.
Building Purposeful Recognition Programmes
The essence of any good recognition programme lies in its purposefulness. Recognition should not be a one-size-fits-all process, but rather, a bespoke experience tailored to the individual. We learned that many organisations have the same challenges around ensuring recognition is meaningful and adequately tailored to the audience. It became clear that meaningful storytelling is a powerful driver of successful recognition and reward programmes.